HOW TO PAY FOR YOUR ORDER
Here at your source for vintage and collectible surfing and woodie related items, we can accept payment by credit card or by check. After you press the "Click to Pay" button on the shopping cart screen, just make the appropriate selection on the "Payment Options" screen.
OUR RETURN OR CANCELLATION POLICY
We have a "No Worry, No Problem" return policy. Since your satisfaction is very important to us, we want to make returns or cancellations as easy as possible and, of course, pain-free! Please email, or call and tell us how we can make you happy.
If your collectible item is defective, we will ship you another. As soon as you receive the new one, please use the packing material and box from the new one and ship it back to us with the enclosed self addressed label. Let us know how much you paid in shipping charges and we will send you the exact amount.
If the product is totally unacceptable or not what you expected, please let us know first then pack it as carefully as we did and ship it back to us. As soon as we receive it, we will send your money back plus the return shipping charge. If you paid by credit card, we will issue a credit to your account. We do hope and expect, though, that you will be pleased with the quality and uniqueness of our surfing and woodie vintage and collectible products.
If you decided days later to cancel your order after placing the order, please let us know as soon as possible. Since we normally do not process your check or credit card until the day we ship, it is possible that we can easily cancel before we actually ship the package. However, in some cases it has already been shipped and the only way is to either refuse the shipment or send it back. If this should happen then we wait until the package is returned to us before a credit can be issued.
We do not charge for handling or packaging! Our shipping charge is based on the actual fee UPS charges us. The rate is also based on the item’s individual weight. However, if you combine a couple of items, then, believe it or not, the shipping charge just may be lower than the combined individual charges. For example, we can ship a couple of maps or prints for the same price as one! What this means really is that we want to keep your costs to a minimum. Credit cards work the best for us at but your check is gladly accepted. If our flat rate doesn’t cover the actual shipping charge, we eat the difference. Unbelievable as it may seem we will even send you back money if you give us too much! No worries!
For International orders we will contact you to work out the most advantageous and inexpensive shipping method.
As a courtesy to our customers, we will not process your credit card or process your payment until your order is shipped. Since we pride ourselves in our service … we are on you like flies on manure … we will notify you immediately upon receipt of your order and keep you informed until you actually receive the goods. Of course, your satisfaction is completely guaranteed.
Communication is important in our business so we ask that you keep the lines open!
CLICK HERE to go to our Contact Page.